Cancellation & Refund Policy
Tucker Hockey Enterprises Ltd. reserves the right to cancel at any time and issue a full refund. Rink/time listed on website/confirmation email may change due to ice availability. Any changes will be noted on the website under the program as well as emailed out to the participants. It is the responsibility of the participant to check the website and/or their email for any changes. Individual refunds will only be made with the following terms:
If there is a replacement on the waiting list
Notice of 48 hours from the start of the program must be given
Will be subject to an administration fee of $100.00 CDN
In lieu of a refund, the administration fee will be waived if a credit is requested to be kept on file. All credits are honoured for 12 months
There will be no refunds/credits issued the day of the session
Waiver Agreement
NOTE: ADDITIONAL AMMENDMENT ADDED CONCERNING - COVID -19
RELEASE OF LIABILITY, WAIVER OF CLAIMS, ASSUMPTION OF RISK AND INDEMNITY AGREEMENT PLEASE READ THIS CAREFULLY:
Warning: By agreeing to this waiver, you give up the right to sue for any injury or damage however caused.
To: TUCKER HOCKEY ENTERPRISES LTD., and its employees, representatives, officers, directors and agents (collectively referred to as “Tucker Hockey”) I am in agreement on behalf of myself, my personal representatives, heirs and assigns.
I acknowledge that my child/children participating in the activities offered by Tucker Hockey involves inherent risks that may cause accident, injury and damage to my children and my property.
I fully understand the risks and dangers associated with my child’s/children’s participation in these activities and accept them entirely at my own risk.
I hereby waive any and all claims which I may have against Tucker Hockey and release Tucker Hockey from all liability for injury, property damage or any other loss sustained by me as a result of my child’s/children’s participation in these activities, due to any cause whatsoever. I further agree to indemnify Tucker Hockey for any and all legal fees (on a solicitor and own client basis) or costs which may be incurred defending any lawsuit or claim I and my representatives may bring against them.
I hereby grant permission to Tucker Hockey and its representatives to take photographs or videos of my child/children and to make recordings of their voice. I further grant to Tucker Hockey and its representatives the right to reproduce, use, exhibit, display; broadcast, distribute and create derivative works of these images and recordings in any media now known or later developed. I acknowledge that Tucker Hockey owns all rights to the images and recordings. I hereby waive any right to inspect or approve the use of these images or recordings or of any written copy. I also waive any right to royalties or other compensation arising from or related to the use of the images, recordings or materials.
I hereby grant Tucker Hockey permission to use my email for promotional electronic communications, with the ability to unsubscribe at any time from the subscription list. I do understand however that I be may contacted directly from Tucker Hockey in a personal email after unsubscribing from the Marketing List.
COVID - 19 VIRUS SECTIONS:
I acknowledge the contagious nature of the Coronavirus/COVID-19 virus and that the Alberta Government Health Authorities still recommend practicing social distancing. I further acknowledge that Tucker Hockey Enterprises Ltd. has put in place preventative measures on the ice to reduce the spread of the Coronavirus/COVID-19. I further acknowledge that Tucker Hockey Enterprises Ltd. can not guarantee that I or my child/children will not become infected with the Coronavirus/Covid-19 virus.
I understand that the risk of becoming exposed to and/or infected by the Coronavirus/COVID-19 virus may result from the actions, omissions, or negligence of myself and my child/children, including, but not limited to, Tucker Hockey off and on ice staff, and other on ice program clients and their families.
I voluntarily seek hockey services provided by Tucker Hockey Enterprises Ltd for myself and/or for my child/children and acknowledge that I am increasing my risk and my child’s/children’s risk to exposure to the Coronavirus/COVID-19 virus. I acknowledge that I must comply and my child/children with all established arena and Tucker Hockey on ice program procedures, guidelines, protocols to reduce the spread while attending myself or my child/children attending on ice sessions/programs:
I and/or my child/children are not experiencing any symptom of illness such as cough, shortness of breath or difficulty breathing, fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, or new loss of taste or smell.
I and/or my child/children have not traveled internationally within the last 14 days.
I and/or my child/children have not traveled to a highly impacted area within Canada in the last 14 days.
I do not believe I and/or my child/children have been exposed to someone with a suspected and/or confirmed case of the Coronavirus/COVID-19 virus.
I and/or my child/children have not been diagnosed with Coronavirus/Covid-19 virus and not yet cleared as non contagious by the Province of Alberta or local public health authorities.
I and/or my child/children are following all Alberta Government Health Authorities recommended guidelines as much as possible and limiting my exposure to the Coronavirus/COVID-19 virus.
I hereby release and agree to hold Tucker Hockey Enterprises Ltd. harmless from, and waive on behalf of myself, my heirs, and any personal representatives any and all causes of action, claims, demands, damages, costs, expenses and compensation for damage or loss to myself and/or property that may be caused by any act, or failure to act of the hockey organization, or that may otherwise arise in any way in connection with any services received from Tucker Hockey Enterprises Ltd.
I understand that this release discharges Tucker Hockey Enterprises Ltd. from any liability or claim that I, my heirs, or any personal representatives may have against the hockey organization with respect to any bodily injury, illness, death, medical treatment, or property damage that may arise from, or in connection to, any services received from Tucker Hockey Enterprises Ltd. This liability waiver and release extends to the hockey organization together with all owners, partners, employees and contract staff.
I HAVE READ AND FULLY UNDERSTAND THE ENTIRE CONTENTS OF THIS AGREEMENT. I UNDERSTAND THAT THIS DOCUMENT CONTAINS A PROMISE NOT TO SUE THE COMPANY AND THE COMPANY EMPLOYEES AND IS A RELEASE AND INDEMNITY FROM ALL CLAIMS.
